Orders
Orders are accepted subject to availability, opening hours, service area, and successful payment where card payment is selected. We may reject or cancel an order if items become unavailable or the restaurant cannot fulfil it safely.
Prices and promotions
Prices, delivery fees, minimum order values, discounts, and promotional codes are confirmed at checkout. Promotions may have eligibility rules and may require online card payment.
Cancellations and refunds
Cancellation and refund eligibility depends on order status, preparation stage, payment method, and restaurant policy. Contact Trap Queen House promptly if you need help with an order.
Reservations
Reservation availability is not guaranteed until confirmed. Deposit and cancellation rules are shown during booking when applicable.